Recent Works

Universal Studios Hollywood

Working as a Costume Lead and Dresser, both in daily park operations and in multiple high-profile events, Marcela feels privileged to have worked at one of the largest, most profitable entertainment hubs in the world.

As a Dresser for both daily operations and as apart of the Super Nintendo World Opening Team, Marcela:

• Distributed and assembled costumes, aided in costume changes, and performed emergency repairs at 9+ venue sites.

• Checked costumes and dry cleaning in/out via inventory software (InvoTech Systems), and followed venue-specific SOP guidelines.

As a Costumes Lead for both the Halloween Horror Nights and Grinchmas events, Marcela:

• Supervised a rotational team of 40+ dressers, oversaw their training, and initiated one-on-one coaching for improvements.

• Managed and scheduled rotational deployment of dressers to 7+ venues based on preferences and coverage needs.

• Responsible for all dresser duties, but at a larger scale with up to 1,000+ costume pieces being checked in/out every day.

• Managed and improved analog tracking systems, was responsible for locating and remediating lost items, reported if pieces needed extensive repair or re-ordering, and ensured up to 300+ actors were following strict character IP every set.

• Identified the needs of each dresser and venue, found creative ways to solve production problems, collaborated with Costumer and other Supervisors to improve operations, and assisted in coordinating load in/out of the events.

• Daily administrative duties: sent emails, managed heavy calls, created/maintained schedule rotations, guest services, etc.